Fundació Sant Hospital de la Seu d'Urgell - La Seu d'Urgell, Lleida

Catharina V.

I have had at least three extremely very bad experiences in this hospital, over the last 7 years. I really doubt the professional licenses that different doctors have from different parts of the world that supposedly pay for their titles while not apt for their jobs and the ladies behind emergency are not having good judgment and good service.
1) I entered the emergency room after a very bad fall playing padel and it was very inflated and I felt it was broken and could indicate where. I normally hide pain pretty well and am not a person that screams. After waiting a very long time in the emergency room, then behind white sheets, they took an X-ray. I saw the foto and could see the line of the fracture but the doctor said it was nothing (just a torsion), so they placed a bandage so tight, that tears came during the afternoon of so much pain. I took it of myself with some scissors in some hours because it was unbearably, it felt so wrong, it hurt very bad, and slept the next 2 months with my arm up in the air with pillows and was in a lot of pain. After 2 visits me still complaining and saying it was broken they decided after three months to take a CT scan: saying, oh yes you were right, it was broken., I have had problems working a long time after that.
2) In 2018 my then minor daughter, me having full custody, went into the emergency room, after leaving the house at 4:30 am. The law then, was different then now. They had no right to keep me from medical information of a minor in 2018. The foreign doctor or nurse sent me away with a very bad attitude, they never told me what it was, and I filled out an official complaint form at the hospital and they never answered me whatsoever. Till today, I don’t know what happed to her.
3) I was pregnant at 50, in 2018, 4 months, I heard the heartbeat on the echo. The official pregnancy test was done a certain date where I was medically proved pregnant, but he kept on going backwards in time where my pregnancy was. So instead of adding every week to my pregnancy he took of time which was extremely stupid because after 3 months going there proved pregnant I was still at 8 weeks although there was a heartbeat. No extra care whatsoever in a high risk pregnancy because of my age. I had an heavy physical job. Nothing was said or done to give extra care, and I really wanted the baby. The specialist was extremely rude, also when I started bleeding he did nothing. I sadly lost the baby with a lot of pain and a lot of blood, my blood pressure dived down very low. He never gave me ‘la Baja’ of work or told me I should rest a few days. I worked same day and almost fainted. A very unkind, rude and extremely unprofessional specialist, that gave me a very traumatic experience.

Damian G.

Supremely good hospital. Had to visit ER for x-rays after a bike crash. Team were courteous, friendly, quick, very thorough. Cannot fault them in any way.

Arie B.

Nice people, very helpfull after accident

Esteve

Regular.

Roser B.

Vull donar fe de la mala praxis del servei d'urgències d'aquest hospital! Les noies d'admissions super amables ,sinceres i disposades . Però el temps d'espera és exagerat! Vaig marxar per voluntat pròpia sense ser atesa perquè m'havia trencat el dit gran del peu i em feia molt de dolor i no podia posar el peu a Terra , els hi vaig dir que millor marxava a casa que almenys em podria pendre un ubuprofe. Durant quasi 2 hores d'espera només varen atendre una persona i un nen que ja havien visitat pel matí.
A la sala d'espera només érem 3 persones que necessitàvem ser ateses. Però sembla que no hi havien metges per visitar.
Quan marxàvem vàrem parlar amb una parella amb una nena que ja eren allà quan jo vaig entrar, em deien que la nena portava un tall profund al braç i que els hi havia costat molt parar l'hemorràgia, que ja havien passat per triatge però que no li havien ni mirat el tall per veure si era gaire profund i urgent( a mí tampoco me varen mirar el dit en qüestió per valorar si la fractura era greu. No entenien com no els havien atès tinguen en compte que s'havia de cosir i que era una nena.
No sé si serà tema de falta de personal o, com diuen moltes ressenyes, el que hi ha s'entreté molt.

Aprofito per dir que tampoc vaig poder ser atesa per sanitat privada perquè l'únic centre que visiten i fan radiografia el divendres a la tarda, dissabte i diumenge està tancat.
Molt mala experiència!

Jordi N. M.

El meu fill va tenir una lesio en un partit de futbol,i la veritat es que ens van atendre molt be,tant a urgencies com els metges i metgeses,amb tot moment informat,un tracte inmillorable.
Gracies a totes i a tots,mes no es pot demanar,tot i ser de molt lluny

Gloria G. G.

El personal administratiu i la infermera d' urgències un 10 . Però el facultatiu crec que podia haver fet alguna cosa més. Quan anem a urgències i en dissabte es perquè ho necessites, sinó et quedes al sofà o passejant

YASMINA L. A.

Vas presencialment a canviar una visita i et diuen que ho facis per telèfon. El telèfon el tenen per fer bonic o només funciona per fer trucades, perquè per rebre-les deuen tenir la opció desactivada o el telèfon silenciat les 24 hores.